Davenport Consulting, Inc.
Good Information = Good Decisions.

Clients

DCI's Critical Metrics Reports

Too much data. Too little insight. Just like too little information, a snow storm of detail - in the wrong form, out of context and too late to make a difference - leads to poor decision-making.

In the face of funding cuts and demands for more information IT projects and services are struggling to make more efficient use of their resources. There has never been a stronger need for good information to make good decisions quickly. Progress of work chart

How do you make that information easily accessible to senior managers, the project team, and third parties, like project stakeholders? By transforming data into information.

By branding data with clear, crisp visuals, you can make the information accessible to a wide audience, and focus them on your story rather than just a series of numbers.

Using project metrics and summarizing them in visualizations provides significant value in both data analysis and in communication of results to all stakeholders across the organization.

Product Growth in Function Points graphDCI helps your managers establish regular Critical Metrics Reports, plugging in measures of your organization's goals, and sets up data collection channels within your business processes.

We take the data collected, identify trends and trouble spots, and synthesize it into usable management information.

The Critical Metrics Report enhances communication and consensus because it pinpoints problems and improvement opportunities. It provides objective information --and that becomes a basis for fact-based decisions.

Defects 1 graphAt a glance, managers can assess resource loads, backlogs, tasks that lag behind schedule, and types and locations of defects to track performance, identify bottlenecks, and identify error-prone modules.

These insights can trigger immediate changes that improve operations.

The Critical Metrics Report enables rapid assessment and action against critical project or service data, whether problem resolution rates, risk management effectiveness, task completion data, or defect data analysis.

Defects 2 graph With visuals tailored to meet decision requirements, the value is significant. For example, visual defect data analyses result in better forecasts of actual ship dates, providing a more accurate forecast of additional revenue or other benefits expected from the project's successful implementation. If you think you could benefit from a DCI Critical Metrics Report please contact us now.

Schedule example:

Milestone
Original Plan Date
Current/Last Plan Date
Actual Date
Requirements Signed Off
1/22/99
1/22/99
1/22/99
Architecture Document Complete
2/25/99
3/12/99
3/15/99
Design Signed Off
2/28/99
3/30/99
3/28/99
Test Plans Signed Off
4/21/99
4/21/99
4/20/99
Feature Freeze
6/30/99
6/30/99
Alpha Candidate to Testing
7/17/00
7/17/00
Alpha Docs Review Complete
7/21/99
7/21/99
UI Freeze
8/12/99
8/18/99
Beta Candidate to Testing
8/23/99
8/23/99
Code Freeze
9/1/99
9/1/99
Beta Docs Available
9/5/99
9/5/99
Production Candidate to Testing
9/7/99
9/7/99
Support Training Complete
9/12/99
9/12/99
Certified Product Released
9/21/99
9/21/99
ProductIinstalled in Production Staging Area
9/23/99
9/23/99
Product in Full Production Environment
9/27/99
9/27/99
Outstanding Issues for Management Attention:
1. Number of Enhancement Requests/change requests continues to grow; seems original requirements were insufficient.
2. Fulfilling Enhancement Requests for added features would extend RTM to 12/15/99
3. "Emergency" fixes for customers are eating up Dev and Tester time. Next week's report will show expected impacts.


Note: The various charts are taken from separate projects, and they do not reflect the same project or timeframe.

 
 
 

Davenport Consulting, Inc. San Carlos, California

 
Tel. +1 (650) 593-1833. e-mail: info@daven.com